benefit

COVID-19 Provides Strategic Branding Opportunities

The other day I interviewed a CEO for a book I am writing. During our conversation, he told me his company did some research 10 years ago about what differentiated them from their competition. What did their customers tell them? … Read more

The Means Are The Ends

Competition brings out the best and worst in us. How we compete is just as important as the outcome—in fact, likely more so. The ends do not justify the means. Nicholas Pearce in his book The Purpose Path says “The … Read more

Opportunity Doesn’t Knock

You’ve heard the phrase “Opportunity never knocks twice.” But I take issue with that phrase. Opportunity doesn’t knock on your door. If you’re waiting in your house for opportunity to knock then you’ll never meet it when it’s walking down … Read more

Take Ownership of Your Role at Work

Several years ago, I oversaw some annual events for the organization I worked for. Sometimes several dozen people would attend, sometimes a smaller number. But regardless of the number of attendees, there were innumerable details that had to be coordinated. … Read more

Are You Open to a New Perspective?

At one place I worked, I facilitated the onboarding process for new hires from around the country. I guided them through their orientation as well as their introduction to their initial corporate training. During this time, these new hires were … Read more

Success May Not Be What You Think It Is

Success is not what people always think it is. As a result, success can be an elusive target to hit. Many people want to be successful, but they aren’t willing to do what it requires. Success is not a one … Read more

Who Gets the Credit on Your Team?

Harry Truman said, “It is amazing what you can accomplish if you do not care who gets the credit.” If it’s all about you, then you won’t get much done. But if you are willing to share the credit with … Read more

How to Give Bad News

When I was a new manager, I had the hardest time giving constructive feedback to my assistant. When it was time to share with her what she needed to know to help her improve, I couldn’t even get the words … Read more

Improve Your People to Improve Your Workplace

To improve your company, it’s important to focus on continuous improvement. That’s obvious, isn’t it? But how much do you focus on helping your people improve—and not just in how they do their job? If you help your people grow … Read more