change

Three Qualities to Look for in New Hires

Your company culture depends on the quality of people you hire. When building your team, it’s important to look for soft skills. In the hiring process, gauge the candidates’ emotional intelligence. You want to hire people who can avoid unnecessary … Read more

Diversity Starts with You

Culture change starts with you as a leader. In your role at your organization, you can have a profound impact on the people employed there. You have the potential to be an agent of transformation. You can make a contribution … Read more

COVID-19 Provides Strategic Branding Opportunities

The other day I interviewed a CEO for a book I am writing. During our conversation, he told me his company did some research 10 years ago about what differentiated them from their competition. What did their customers tell them? … Read more

How Is Your Emotional Intelligence?

Your emotional intelligence will be the most important skill in the workforce of the future. With AI becoming more and more a part of the workplace, humans will become more valuable for what makes them distinctively human. Your ability to … Read more

What makes a Google team successful?

Remember the last time that you were part of a team assigned to create a deliverable? Whether it was weeks ago on the job or years ago at school, what stood out to you? Chances are that you had a … Read more

How Will You Change You in 2020?

As you think through what you want to do differently in the new year, it’s important to think through how you will change you in 2020. You can’t change your circumstances until you change yourself. Doing the same thing over … Read more

What Should Be the Purpose of Business?

On Sunday I played Monopoly with my kids. I hadn’t played that game in years. As we sat down to play, I looked at the rules. Since it had been so long since I played Monopoly, I wanted to familiarize … Read more

A New Way to Look at Difficult Employees

How do you look at the difficult employees on your team? Could it be that you are looking at them the wrong way? I’m not saying that everyone is fixable. It may ultimately be better for everyone if the difficult … Read more

New Situations Require New Paradigms

When I was in sixth grade, I was pretty good at guessing. I couldn’t see the blackboard that well from where I sat, so I learned how to recognize the patterns of the letters and numbers. But when I was … Read more