perception

A New Way to Look at Difficult Employees

How do you look at the difficult employees on your team? Could it be that you are looking at them the wrong way? I’m not saying that everyone is fixable. It may ultimately be better for everyone if the difficult … Read more

How I Learned Appreciation and How You Can Too

I learned appreciation one summer when I was in college. I was working at a beautifully restored colonial home that had been converted into a four-star hotel and restaurant. Even though my main job was to carry guests’ bags to … Read more

How to Give Bad News

When I was a new manager, I had the hardest time giving constructive feedback to my assistant. When it was time to share with her what she needed to know to help her improve, I couldn’t even get the words … Read more

How to Deal with Problem Employees

When you think of the difficult people on your team, what do you think of? How do you perceive the problem employees on your team? Could it be that you are looking at them the wrong way? I’m not saying … Read more

How to Overcome Past Failures

Most people settle for what they can achieve in life. They don’t become all that they can be. Because they are not able to overcome past failures. Failure is not something we should fear. Instead we should look at failure … Read more

Three Essentials of Good Branding

Building a good brand is not complicated. Good branding starts with leadership who understand how they want to define their brand and then deliver that brand over and over again. While good branding is not complicated, it’s not necessarily easy. It … Read more