relationships

How You Can Help Your Team Combat Fear

In these unprecedented times, the world is looking for stability. Just as the markets crave stability, so does your team. That’s because both are afraid of uncertainty. So in your workplace you can use your leadership to provide stability—and help … Read more

The Culture Competency That Trips up Most Companies

From all the culture analyses I have performed, I find it interesting that the vast majority of the organizations I survey have shortcomings in the same area. In my surveys, I look at how these organizations score in Appreciation, Morale, … Read more

Results Come from Relationships

In today’s business culture, can a bank attain great bottom line results without merging, acquiring another bank, or adopting a sales culture? According to Jay Stafford—President and CEO of Benchmark Community Bank in Kenbridge, Virginia—the answer is yes. I recently … Read more

The Bottom Line is Not the Bottom Line

A new study led by Baylor University demonstrates a correlation between a manager’s focus on bottom line results and their employees’ lack of performance. According to the research led by Dr. Matthew Quade and published in the journal Human Relations, … Read more

Opportunity Doesn’t Knock

You’ve heard the phrase “Opportunity never knocks twice.” But I take issue with that phrase. Opportunity doesn’t knock on your door. If you’re waiting in your house for opportunity to knock then you’ll never meet it when it’s walking down … Read more

How Well Do You Represent Your Employer?

Many years ago I worked for a guy I’ll call Greg. Working with Greg was awkward. He badmouthed his boss in the office, but in public he spoke favorably about him. To outsiders, he seemed like a good team player, … Read more

Clean the Barnacles off of Your Mind

Have you ever seen barnacles attached to a ship? These little crustaceans latch onto a marine vessel and hold onto the ship to feed. While they may seem harmless enough, they cause many problems for the vessel. Similarly, you can … Read more

An Eight-Point Checklist for a Healthy Outlook

The thoughts that fill your head will affect how you live your life. How you think will determine not only how you act, but also how you see the world. What you think will define your outlook and who you … Read more

Does Business Need a Heart Change?

What words do you think of when you think of business? Do you think of words like money, performance, results, control, and fear? Or do you think of words like honor, team, relationship, connection, and fun? Most likely you associate … Read more

Welcome Change in You and in Others

Change happens to everyone. Most people don’t like it. It puts them out of sorts. They feel uncomfortable with change. But change is a natural process. You should expect it. And you should learn how to welcome change. When some … Read more